Philosophy, Culture & Values
Our philosophy is based on providing our patients with exceptional service and care. At foundation in 2011, we were the only cosmetic practice based in London to specialise entirely in the face, offering both non-Surgical and Surgical facial procedures only.
FACIAL SURGERY IN HARLEY STREET
Our Philosophy
Our philosophy is based on providing our patients with exceptional service and care. At foundation in 2011, we were the only cosmetic practice based in London to specialise entirely in the face, offering both non-Surgical and Surgical facial procedures only.
This has enabled us to give our patients greater expertise, innovation and care to achieve the changes they seek. There have been considerable innovations in cosmetic surgery over the past 5-years alone and we believe that better results come from dedication of our time, expertise and attention to a few cosmetic surgery procedures.
This had led to exceptional results. Our focus remains to give our patients the best possible natural looking results utilising the latest in technology with fast healing and recovery to improve their looks and make them feel more confident in themselves.
We continue to work with clinicians and surgeons in Beverly Hills – Los Angeles and Manhattan – New York to deliver the latest innovations in cosmetic treatments that are used on an international basis. All our clinicians and surgeons are members of the most prestigious medical colleges in the World, including British, European and American Societies. We comply with the highest level of regulation and safety in accordance with the Care Quality Commission and Independent Health Advisory Service register.
The Centre Values
At The Centre, we believe in providing patients with World Class Facial Cosmetic and Plastic Surgery Services. Our services influence every aspect of our patients’ lives -their profession, family, friendships, lack of confidence and well-being. The Centre provides services based on individual patient focus, natural results, excellent communication and positive energy. We continually strive for excellence and overcoming any challenges we may face. Our core philosophy is trust and sincerity, to deliver patients world class service and patient care.
Only the Face
By focusing entirely on only facelift & facial cosmetic surgery procedures, Dr De Silva is able to provide the expertise that can only come with specialisation: facelift and neck lift, blepharoplasty, rhinoplasty and chin implants.
Natural Looking Results
Dr De Silva is a believer in the importance of artistry behind cosmetic results and focuses his skills at delivering natural looking results.
Fast Recovery
Dr De Silva has pioneered the advances in technology to speed up recovery with a combination regenerative medicine techniques, Oxygen and LED Therapy.
World Class Expertise
Dr De Silva also teaches other surgeons internationally and has contributed to the development of advanced surgical techniques, laser technology and stitch-less tissue adhesives.
Our Core Values
Patient Focus, Support & 5-Star Service
- We are empathetic to patients needs and go the extra mile to help in every way
- We support measures to give patients natural looking results & fast recovery
- We remain calm, listen & support our patients
- We seek what is best for each patient and tailor treatment plans to individual needs
- We apply the “Golden Principle” of treating others as you want to be treated
- We remain focused on patient safety, patient results and patient experience
Team Focus, Support & Wellbeing
- We make time to help and support our colleagues
- We treat people with respect independent of their status, position or experience
- We are concise and articulate – hand over information verbally and in writing
- We are quick to admit mistakes and prevent them from reoccuring
- We only say things about fellow employees that we will say to their face
- We maintain calm & focused in challenging situations
Positive Mindset, Attitude & Abundance
- We value positive mindset, a can do attitude and thoughts of abundance
- We set the standard for patient centred care and high level teamwork
- We demonstrate consistently high-level performance and skill
- We focus on action and achieving results
- We welcome feedback, implement measures to learn from setbacks and strive for constant improvement (kaizen philosophy)
- We celebrate wins and inspire others with our thirst for excellence
Gratitude, Respect & Joy for life
- We are grateful and humbled that each and every patient trusts us with their face
- We go the extra mile to excel, raise the bar and set higher levels in service
- We celebrate life, enjoy the work we do and are committed to continually add value to every member of community.
- We celebrate individuality, culture and humanity.
- We go the extra mile to help our clients and colleagues beyond their expectations
- We enjoy and celebrate each and every day
World Class Facial Cosmetic and Plastic Surgery
Focus on Constant improvement, Creativity & Innovation
We continually improve quality of experience for our patients, clients & team
We innovate and deliver intelligent solutions
We challenge prevailing assumptions and implement advances in technology
We are focused and meticulous in constant improvement (millimetres make the difference, everything counts…)
We keep us nimble by minimising complexity and finding time to simplify
We invest in the latest in technology to further our patients, clients and team experience
If you have these skills and are looking for employment at The Centre, we would like to hear from you, please send us your CV and personal statement.
TESTIMONIAL
What our satisfied clients are saying
“I am currently in Dhaka, and I am healing very well. I am extremely happy with the results and it looks so natural that everyone says I look much fresher but no one can put a finger on the reason why. I just wanted to thank you again, and also ask if I can resume taking my Vitamin E and Omega 3 supplements.
Thanks you so much!”